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From329US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
-
Close to the beach
Great
8.5
8.7
/10
4.6
3.8
/5

Accommodations

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers 10 different suite types, each boasting views of the garden, lagoon, or ocean. Among the standout options, the Beachfront Walkout Junior Suite provides direct access to the beach from a personal terrace, featuring a hammock for relaxation. Each room includes a stocked minibar, air conditioning, and a daily replenished snack selection to enhance the guest experience.

Dining Options

The resort offers an extensive dining experience across multiple venues, including Ventanas with its all-day buffet and Casa De Rosa for authentic Mexican cuisine. Guests can choose from a variety of cuisines including Italian at Viaggio and Asian dishes at Azul. All dining options are part of the all-inclusive package, ensuring every meal is taken care of throughout the stay.

Unique Features

Sunscape Cancun stands out for its Alltra VIP Club, which provides exclusive access to personalized service and a selection of premium drinks. The resort offers several water attractions, including water slides and a Pirate-themed splash park at Camp Alltra, catering to younger guests. The Aura Spa provides traditional treatments and a hydrotherapy circuit for guests seeking relaxation and rejuvenation.

Entertainment and Activities

The hotel offers numerous activities, including beach games, Zumba, and evening entertainment such as live performances and themed parties. Guests can also partake in culinary experiences with wine and tequila tastings led by on-site sommeliers. Additionally, the resort features the Camp Alltra program, enriching kids' experiences with organized activities and adventure-filled days.

Events and Meetings

With over 7,000 square feet of event space, Sunscape Cancun provides an impressive venue for weddings, corporate meetings, and social gatherings. The hotel offers tailored wedding packages with dedicated planning assistance to ensure smooth and memorable events. Meeting and incentive trips benefit from the stunning tropical backdrop, inclusive dining, and a dedicated team to manage all arrangements.

Highlights

Location: Beachfront in Cancun's Hotel Zone .

Accommodations: 10 suite types with ocean views .

Dining: Multiple restaurants including Italian and Asian .

Unique Features: Aura Spa with hydrotherapy circuit .

Activities: Camp Alltra for kids with a splash park .

Events: 7,000 sq ft of event space for gatherings .

“Sunscape Cancun emphasizes fun for families, and I think it hits that mark particularly well with its included water park and kids' club. Multiple restaurants mean even picky eaters will find something appealing, and parents can unwind knowing activities are covered for all ages. This all-inclusive really shines as a convenient base for exploring Cancun's beaches and attractions.”
Hotel logo
James DavidEditor-in-Chief at Toresort
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Select your room type

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard 1 King Bed
2 persons
390 sq. feet 
1 King-size bed
Shower
Air conditioning
Junior Suite 1 King Bed Ocean View
2 persons
390 sq. feet 
1 King-size bed
Shower
Balcony
Junior Suite 1 King Bed
2 persons
390 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Balcony
Junior Suite 2 Double Beds Ocean View
2 persons
390 sq. feet 
2 Double beds
Shower
Balcony
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Aerobics

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, dining transforms into a delightful journey with a rich tapestry of culinary experiences. Enjoy everything from international fare and authentic Mexican dishes to Italian classics, all set against the backdrop of stunning ocean views.
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo

Ventanas

International
Ambiance
Modern, casual setting with stunning ocean views.
Key Offerings
Serves breakfast and lunch featuring a variety of international dishes, perfect for family gatherings or relaxed meals.
Reservation
Not needed
Open from 7 AM to 5 PM daily.

Viaggio

Italian
Ambiance
Elegantly designed space emphasizing Italian warmth and hospitality.
Key Offerings
Authentic Italian dishes made with fresh ingredients, showcasing traditional flavors.
Reservation
Not needed
Hours vary.

Casa de Rosa

Mexican
Ambiance
Vibrant and colorful setting celebrating Mexican culture.
Key Offerings
A delightful selection of Mexican favorites, each infused with local flavors.
Reservation
Not needed
Hours vary.

At Sunset

American, European
Ambiance
Family-friendly environment with a relaxed atmosphere and stunning views.
Key Offerings
Offers a diverse menu with options that cater to all ages, perfect for casual dining at any time of day.
Reservation
Not needed
Open from 12 PM to 11 PM daily.

Azul

Asian
Ambiance
Family-friendly setting with contemporary decor.
Key Offerings
A range of Asian-inspired dishes, available exclusively for dinner service.
Reservation
Not needed
Open for breakfast from 8 AM to 12 PM and dinner from 5:30 PM to 10:30 PM.

Cravings

Casual Bites
Ambiance
Family-friendly area with a laid-back vibe, perfect for casual snacking.
Key Offerings
A variety of quick bites and snacks available throughout the day.
Reservation
Not needed
Open from 11 AM to 7 PM daily.

Café México

Mexican
Ambiance
Inviting café ambiance open to all guests throughout the day.
Key Offerings
Serves a delightful array of Mexican treats and beverages, perfect for any time of day.
Reservation
Not needed
Open 24 hours from 12 AM to 11:30 PM.

Brasas Grill

Mexican
Ambiance
Casual and family-friendly, ideal for lunch gatherings.
Key Offerings
Grilled specialties and hearty traditional dishes, perfect for enjoying a relaxed lunch.
Reservation
Not needed
Open daily from 12 PM to 4 PM.

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Location

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
Map view
Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
1400 ft
Shopping Area
Flamingo Mall
1700 ft
Chetumal Km 36. 5
Water Park at The Grand
1400 ft
Blvd. Kukulcan
Parque Ventura Cancun
1400 ft
Restaurants
Pelicanos
800 ft
Blvd.Kukulan Km.11.5 Z.H.
Bubba Gump
1200 ft
Carretera Cancun-Chetumal Km 22 Cancun Airport
La Concha
1600 ft
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Big Fish Seafood Restaurant & Bar
1200 ft
Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este
El Oriental
1600 ft
Blvd. Kukulcan Km 10.5 Zona Hotelera
Hong Kong
1400 ft
Blvd Kukulkan Km 9
Come'n Eat
1400 ft
Blvd Kukulcan km 12.5
La Pizza
1400 ft
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Museo de Arte Popular Mexicano
Museo de Arte Popular Mexicano
6 minutes' walk
This museum showcases Mexican folk art, offering insightful exhibits and local craftsmanship. Great for culture enthusiasts.
Yamil Lu'um Archeological Site
Yamil Lu'um Archeological Site
15 minutes' walk
A Mayan ruin site known for its stunning sea views. Offers insight into ancient cultures and local history.
La Isla Shopping Village
La Isla Shopping Village
18 minutes' walk
A vibrant shopping center with boutiques, dining, and entertainment options. Great for leisure and souvenirs.
Coco Bongo
Coco Bongo
20 minutes' walk
Famous nightlife venue known for spectacular shows and live performances. A must-visit for night owls.
Water Park at The Grand
Water Park at The Grand
5 minutes' walk
A fun-filled water park ideal for families, featuring slides and wave pools. Day passes are available.
Beach Volleyball at Playa Chac-Mool
9 minutes' walk
Engaging beach volleyball matches in a lively atmosphere. Perfect for sports lovers and socializing.
Yoga Classes at a Local Studio
10 minutes' drive
Relaxing yoga sessions offered at nearby studios. Ideal for unwinding after a busy day.
Snorkeling Tours
15 minutes' drive
Exciting snorkeling adventures to explore coral reefs. Equipment rental and guided tours available.
Pelicanos
Pelicanos
3 minutes' walk
Casual eatery famous for fresh seafood and authentic Mexican dishes. Known for beachfront views.
Bubba Gump
Bubba Gump
5 minutes' walk
American dining themed after the movie 'Forrest Gump', offering shrimp-centric dishes in a friendly atmosphere.
Big Fish Seafood Restaurant & Bar
Big Fish Seafood Restaurant & Bar
5 minutes' walk
Offers a casual vibe with a diverse menu of seafood and international dishes. Popular for its fresh offerings.
El Oriental
El Oriental
6 minutes' walk
Savor exquisite Asian cuisine in a relaxed setting. Great for those seeking a twist on traditional dining.
The City Nightclub
The City Nightclub
20 minutes' walk
One of Cancun's hottest nightclubs featuring top DJs and themed parties. A vibrant experience for nightlife lovers.
Interactive Aquarium
Interactive Aquarium
19 minutes' walk
Family-friendly venue where guests can interact with marine life and watch entertaining shows.
Fashion Harbour
Fashion Harbour
20 minutes' walk
Modern shopping and nightlife hub featuring restaurants and bars. Excellent for enjoying a night out.
Getting around
City Centre
Cancun16 min  ·  6.4 mi
Airports
Cancun International Airport (CUN)33 min  ·  13.5 mi
Isla Mujeres, Quintana Roo (ISJ)42 min  ·  17.3 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
6
Number of rooms:
456
Former name
Gran Caribe Resort

Reviews and Ratings

Feedback about Sunscape Cancun All-Inclusive Resort & Spa By Hyatt from previous guests about their experience
Review score
Based on 4416 verified reviews
8.8/10
Great
86%
Recommend
Breakfast
8.5/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.5/10
Free Wi-Fi
8.8/10
Location
9.1/10
Paid Wi-Fi
9.4/10
Staff
9.2/10
Value for money
8.2/10
Pros
Food options
Helpful staff
Beach access
Pool slides
Cocktail menu
Cons
Construction noise
Outdated rooms
Guest reviews
based on 13384 reviews
4.5/5
based on 2045 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
Could you explain what 'additional charges may apply' means and what types of charges I might encounter during my stay?
12 November 2024
Additional charges can include services not covered by the all-inclusive package such as phone calls, specialty items like lobster or tomahawk dinner, laundry services, spa treatments, and certain wine selections.
Does the all-inclusive package allow access to all on-site dining options and is there a shuttle service to and from the airport?
5 January 2025
Yes, the all-inclusive package includes access to all restaurants and cafes within the resort. It's advised to check with the concierge for details regarding airport transportation options and any associated costs.
Is early check-in available before the standard check-in time, and what should I do if my room isn't ready right away?
22 December 2024
Guests can arrive at the front desk for check-in 24 hours a day. While rooms are typically ready by 3 PM, early check-in may be possible if rooms are available. Luggage can be stored and guests are welcome to enjoy the resort's amenities until their room is ready.
Are there designated smoking areas on the property, and what is the policy regarding smoking on balconies?
30 January 2025
Smoking is not allowed in rooms or on balconies. Designated smoking areas are available, and a penalty fee will be incurred for smoking in non-smoking zones.
What dining options are included in the all-inclusive package?
15 June 2024
The all-inclusive package covers a variety of dining options ranging from an extensive breakfast buffet at Ventanas, authentic Mexican cuisine at Casa de Rosa, Italian dishes at Viaggio, and Asian cuisine at Azul, along with snacks and drinks at various bars.
Do mini-bars in the rooms come with a good selection of items and are they regularly stocked?
4 March 2024
Each room features a mini-bar stocked with bottled water, beer, and juice, which is replenished daily, ensuring guests have refreshments readily available.
Are there activities available for children aged 11, and what kind of experiences does the resort offer for them?
19 April 2025
The resort offers a dedicated kids' program, Camp Alltra, with engaging activities like arts and crafts, water games, movie nights, and more, designed to entertain children aged 4 to 12.
What differentiates a premium room from a standard room in terms of services and amenities?
27 February 2024
Premium rooms typically offer enhanced services such as access to the Alltra VIP Lounge, superior views, and additional luxe amenities compared to standard rooms.
Is there assistance available for arranging airport transfers, and what options exist?
8 August 2024
While airport transfers are not included in the all-inclusive package, the resort can assist in organizing transportation through third-party services at an additional charge.
Are there options for guests who prefer alcohol made with premium spirits, and is that included in the all-inclusive package?
16 September 2024
The all-inclusive plan covers cocktails made from national branded spirits. Guests staying in premium rooms can enjoy cocktails made with premium spirits at the Alltra VIP Lounge.

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