Sunscape Cancun All-Inclusive Resort & Spa By Hyatt, Cancun

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Key details

About the Resort

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500

Close to the beach

Perfect

8.5

8.7

/10

4.7

3.9

Loved by guests

Exceptional staff
Delicious pastries
Kid pool area
Cozy coffee shop
Clear oceans
Amazing view

"The beach area is great, free beach and pool cabanas are available."

Manny A from United States

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"The room was nice and had a great view."

lathro83 from United States

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"I love how it so convenient and walkable going to the lobby, restaurants and swimming pools."

Myla

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Rooms and Suites

Wyndham Alltra Cancun offers 389 spacious suites with options for direct beachfront access, such as the Beachfront Walkout Junior Suite. Accommodations include a stocked minibar and private balconies, perfect for enjoying ocean views or the lush gardens. Premium Junior Suites feature exclusive access to the Alltra VIP Club for enhanced luxury.

Dining Experiences

Eight dining options cater to a variety of tastes, including Café México for coffee and pastries and Ventanas for a breakfast buffet. On-site restaurants include Casa de Rosa for authentic Mexican dishes and Viaggio for rustic Italian fare. Guests also enjoy casual grab-and-go options at the Taco Bar and Las Olas Beach Bar.

Family-Friendly Amenities

Camp Alltra offers a splash park, waterslides, and supervised activities for kids aged 4-12, ensuring engaging fun for younger guests. Family Junior Suites feature accommodations for up to five, including king beds and bunk beds. Evening activities like movie nights and magic shows provide entertainment for the whole family.

Wellness and Spa Services

Aura Spa provides a range of treatments including massages and hydrotherapy circuits designed for rejuvenation. Guests can unwind with beachside couples massages or enjoy salon services tailored to individual needs. The hydrotherapy area offers contrasting water temperatures to refresh both mind and body.

Activities and Entertainment

The hotel features multiple pools, including a family pool with water slides and an activity pool with beach games and live entertainment. Nightly shows and themed parties take place within the resort, creating lively atmospheres for guests of all ages. On-site activities include beach volleyball, Zumba classes, and art sessions.

Highlights

Location: Beachfront in Cancun's Hotel Zone

Rooms: 389 spacious suites with ocean views

Dining: Eight diverse restaurants including Italian and Mexican cuisine

Family Amenities: Camp Alltra with a splash park

Wellness: Aura Spa and hydrotherapy circuits

Activities: Live shows, beach games, and poolside entertainment

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Highlights from guests

Children's AmenitiesKids' Paradise

The resort features multiple playgrounds and a dedicated pool with slides, ensuring endless fun for children of all ages.

Carlos from Spain

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DiningFlavors Abound

The resort offers diverse dining, from authentic Mexican to Italian cuisine. The coffee shop is open 24/7.

Mei from China

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Room FeaturesSpacious Suites

Rooms are suites with ample space. A crib is available, and housekeeping ensures the minibar is always replenished.

Isabelle from France

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Sports & FitnessActive Fun

Daily activities like yoga, water exercises, and volleyball games ensure you're having active fun throughout your vacation.

Kenji from Japan

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite 1 King Bed

2 persons

36 m²

1 King-size bed and 1 Sofa bed

Shower

Balcony

room details

Junior Suite 2 Double Beds

2 persons

36 m²

2 Double beds

Shower

Balcony

room details

Standard 2 double beds

2 persons

36 m²

2 Double beds

Shower

Air conditioning

room details

Standard 1 King Bed

2 persons

36 m²

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop

Sports & Fitness

Fitness centre
Yoga class
Aerobics

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, dining transforms into a delightful journey with a rich tapestry of culinary experiences. Enjoy everything from international fare and authentic Mexican dishes to Italian classics, all set against the backdrop of stunning ocean views.

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo

Ventanas

International

Ambiance

Modern, casual setting with stunning ocean views.

Key Offerings

Serves breakfast and lunch featuring a variety of international dishes, perfect for family gatherings or relaxed meals.

Reservation

Not needed

Open from 7 AM to 5 PM daily.

Viaggio

Italian

Ambiance

Elegantly designed space emphasizing Italian warmth and hospitality.

Key Offerings

Authentic Italian dishes made with fresh ingredients, showcasing traditional flavors.

Reservation

Not needed

Hours vary.

Casa de Rosa

Mexican

Ambiance

Vibrant and colorful setting celebrating Mexican culture.

Key Offerings

A delightful selection of Mexican favorites, each infused with local flavors.

Reservation

Not needed

Hours vary.

At Sunset

American, European

Ambiance

Family-friendly environment with a relaxed atmosphere and stunning views.

Key Offerings

Offers a diverse menu with options that cater to all ages, perfect for casual dining at any time of day.

Reservation

Not needed

Open from 12 PM to 11 PM daily.

Azul

Asian

Ambiance

Family-friendly setting with contemporary decor.

Key Offerings

A range of Asian-inspired dishes, available exclusively for dinner service.

Reservation

Not needed

Open for breakfast from 8 AM to 12 PM and dinner from 5:30 PM to 10:30 PM.

Cravings

Casual Bites

Ambiance

Family-friendly area with a laid-back vibe, perfect for casual snacking.

Key Offerings

A variety of quick bites and snacks available throughout the day.

Reservation

Not needed

Open from 11 AM to 7 PM daily.

Café México

Mexican

Ambiance

Inviting café ambiance open to all guests throughout the day.

Key Offerings

Serves a delightful array of Mexican treats and beverages, perfect for any time of day.

Reservation

Not needed

Open 24 hours from 12 AM to 11:30 PM.

Brasas Grill

Mexican

Ambiance

Casual and family-friendly, ideal for lunch gatherings.

Key Offerings

Grilled specialties and hearty traditional dishes, perfect for enjoying a relaxed lunch.

Reservation

Not needed

Open daily from 12 PM to 4 PM.

Location

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500

Map view

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500

City landmarks

Mall

La Isla Shopping Village

1.5 km

Landmark

Cancun Convention Center

1.5 km

Night club

Coco Bongo

1.7 km

Landmark

Yamil Lu'um Archeological Site

1.3 km

Landmark

Scorpion's Temple ruins

1.3 km

Landmark

Avenida Kukulkan

2.3 km

Museum

Cancun Wax Museum

1.4 km

Beach

Chac Mool Beach

750 m

Aquarium

Interactive Aquarium

1.6 km

Night club

The City Nightclub

1.6 km

Night club

Palazzo

1.8 km

Beach

Playa Marlin

2.1 km

Museum

Museo Subacuatico de Arte

2.3 km

Beach

Playa Forum

1.7 km

Landmark

Forum By The Sea

1.6 km

Shopping Area

Fashion Harbour

1.6 km

Mall

Luxury Avenue

2.4 km

Night club

Daddy'O

1.6 km

Landmark

Museo Sensorial del Tequila

2.3 km

Beach

Mandala Beach Club

1.7 km

Night club

Mandala Nightclub

1.7 km

Park

arte Garden

1.5 km

Mall

La Madonna

1.5 km

Landmark

Playa Lagarto

1.6 km

Gallery

Galeria Balance Cancun

1.9 km

Landmark

Marlin Beach

2.1 km

Nearby

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

420 m

Shopping Area

Flamingo Mall

500 m

Chetumal Km 36. 5

Water Park at The Grand

410 m

Blvd. Kukulcan

Parque Ventura Cancun

420 m

Restaurants

Pelicanos

240 m

Blvd.Kukulan Km.11.5 Z.H.

Bubba Gump

340 m

Carretera Cancun-Chetumal Km 22 Cancun Airport

La Concha

470 m

Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe

Big Fish Seafood Restaurant & Bar

340 m

Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este

El Oriental

460 m

Blvd. Kukulcan Km 10.5 Zona Hotelera

Hong Kong

420 m

Blvd Kukulkan Km 9

Come'n Eat

420 m

Blvd Kukulcan km 12.5

La Pizza

420 m

Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico

Explore Cancun

Museo de Arte Popular Mexicano

6 minutes' walk

This museum showcases Mexican folk art, offering insightful exhibits and local craftsmanship. Great for culture enthusiasts.

Yamil Lu'um Archeological Site

15 minutes' walk

A Mayan ruin site known for its stunning sea views. Offers insight into ancient cultures and local history.

La Isla Shopping Village

18 minutes' walk

A vibrant shopping center with boutiques, dining, and entertainment options. Great for leisure and souvenirs.

Coco Bongo

20 minutes' walk

Famous nightlife venue known for spectacular shows and live performances. A must-visit for night owls.

Water Park at The Grand

5 minutes' walk

A fun-filled water park ideal for families, featuring slides and wave pools. Day passes are available.

Beach Volleyball at Playa Chac-Mool

9 minutes' walk

Engaging beach volleyball matches in a lively atmosphere. Perfect for sports lovers and socializing.

Yoga Classes at a Local Studio

10 minutes' drive

Relaxing yoga sessions offered at nearby studios. Ideal for unwinding after a busy day.

Snorkeling Tours

15 minutes' drive

Exciting snorkeling adventures to explore coral reefs. Equipment rental and guided tours available.

Pelicanos

3 minutes' walk

Casual eatery famous for fresh seafood and authentic Mexican dishes. Known for beachfront views.

Bubba Gump

5 minutes' walk

American dining themed after the movie 'Forrest Gump', offering shrimp-centric dishes in a friendly atmosphere.

Big Fish Seafood Restaurant & Bar

5 minutes' walk

Offers a casual vibe with a diverse menu of seafood and international dishes. Popular for its fresh offerings.

El Oriental

6 minutes' walk

Savor exquisite Asian cuisine in a relaxed setting. Great for those seeking a twist on traditional dining.

The City Nightclub

20 minutes' walk

One of Cancun's hottest nightclubs featuring top DJs and themed parties. A vibrant experience for nightlife lovers.

Interactive Aquarium

19 minutes' walk

Family-friendly venue where guests can interact with marine life and watch entertaining shows.

Fashion Harbour

20 minutes' walk

Modern shopping and nightlife hub featuring restaurants and bars. Excellent for enjoying a night out.

Getting around

City Centre

Cancun16 min · 10.3 km

Airports

Cancun (CUN)33 min · 21.7 km

Isla Mujeres (ISJ)42 min · 27.8 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in public areas for free.

Breakfast

The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Year renovated:

2010

Number of floors:

Number of rooms:

456

Former name

Gran Caribe Resort

Questions of the users

About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt

Could you explain what 'additional charges may apply' means and what types of charges I might encounter during my stay?

12 November 2024

Additional charges can include services not covered by the all-inclusive package such as phone calls, specialty items like lobster or tomahawk dinner, laundry services, spa treatments, and certain wine selections.

Does the all-inclusive package allow access to all on-site dining options and is there a shuttle service to and from the airport?

5 January 2025

Yes, the all-inclusive package includes access to all restaurants and cafes within the resort. It's advised to check with the concierge for details regarding airport transportation options and any associated costs.

Is early check-in available before the standard check-in time, and what should I do if my room isn't ready right away?

22 December 2024

Guests can arrive at the front desk for check-in 24 hours a day. While rooms are typically ready by 3 PM, early check-in may be possible if rooms are available. Luggage can be stored and guests are welcome to enjoy the resort's amenities until their room is ready.

Are there designated smoking areas on the property, and what is the policy regarding smoking on balconies?

30 January 2025

Smoking is not allowed in rooms or on balconies. Designated smoking areas are available, and a penalty fee will be incurred for smoking in non-smoking zones.

What dining options are included in the all-inclusive package?

15 June 2024

The all-inclusive package covers a variety of dining options ranging from an extensive breakfast buffet at Ventanas, authentic Mexican cuisine at Casa de Rosa, Italian dishes at Viaggio, and Asian cuisine at Azul, along with snacks and drinks at various bars.

Do mini-bars in the rooms come with a good selection of items and are they regularly stocked?

4 March 2024

Each room features a mini-bar stocked with bottled water, beer, and juice, which is replenished daily, ensuring guests have refreshments readily available.

Are there activities available for children aged 11, and what kind of experiences does the resort offer for them?

19 April 2025

The resort offers a dedicated kids' program, Camp Alltra, with engaging activities like arts and crafts, water games, movie nights, and more, designed to entertain children aged 4 to 12.

What differentiates a premium room from a standard room in terms of services and amenities?

27 February 2024

Premium rooms typically offer enhanced services such as access to the Alltra VIP Lounge, superior views, and additional luxe amenities compared to standard rooms.

Is there assistance available for arranging airport transfers, and what options exist?

8 August 2024

While airport transfers are not included in the all-inclusive package, the resort can assist in organizing transportation through third-party services at an additional charge.

Are there options for guests who prefer alcohol made with premium spirits, and is that included in the all-inclusive package?

16 September 2024

The all-inclusive plan covers cocktails made from national branded spirits. Guests staying in premium rooms can enjoy cocktails made with premium spirits at the Alltra VIP Lounge.